Terms and conditions

Basic information
In order to make a purchase at www.qpcard.com you must be 18 years or older. The moment you make an order you agree to our terms of contract.

All prices are presented without VAT (value-added tax). For orders within EU 25% VAT is added. If you are running a business and can present a valid VAT registration number, no VAT is added. For Swedish customers VAT is always added.
The base currency is EUR. Prices in USD and SEK will be adjusted every two months. Latest adjustment was 1 January 2012.

Handling and shipping
We administer a flat rate of EUR 4.50 for handling and shipping. Orders are dispatched by airmail on Mondays and Thursdays to the address given in your registration. You will be notified by e-mail when your package has been shipped. Any package damage noticed when you pick up the parcel should immediately be reported to the postal service.

We only accept Visa, MasterCard or PayPal. Card payments by VISA and MasterCard are processed by PayEx in accordance with current regulations by PCI DDS. PayEx is the largest distributor of payment methods in the Nordic region (www.payex.com). PayPal is a safer, faster, more secure way to pay online – your financial details are never shared. PayPal remember everything for you, safeguarding your bank, credit or debit card details.


Personal information
All personal information registered on www.qpcard.com is used only for our customer relations. QPcard will not hand out any personal information to third part without approval by the member. In cases like fraud, if needed, personal files will be handed out to police or other authorities. All credit card information is handled by our payment service provider (PSP) Payex. We do not store any credit card information on our site.

Return and refund policy
You have the right to return products within 30 days. When applicable, like cancelled order or approved return, refunds are made, within 30 days, to the same credit card/account that was used when purchasing.

All prices on this site are subject to verification during order process. Prices incorrectly displayed due to typographical errors are subject to change. In the event of this occurring, you will be notified and will have the option to cancel the order.